Privacy Policy

Our privacy policy sets out how Your PetCare uses and protects any information that you provide.  We are committed that your privacy is protected and the names and breed of your pets.  Your PetCare may change this policy from time to time to ensure we are compliant with new regulations, you should see this page regularly for any updates.

What we collect

We may collect the following information:

o   name

o   contact information including email address

o   demographic information such as postcode, preferences and interests

o   Animals names and breed types

What we do with the information we gather

The information is used to understand your needs and provide you with better service and to ensure we can maintain contact for your next getaway, in particular for the following reasons:

o   Internal record keeping.

o   We may use the information to improve our products and services.

o   We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


Your PetCare is committed to ensure your information is secure in order to prevent un-authorised access or disclosure of personal and private information.  We deploy various suitable third party providers and electronic managerial processes to safeguard information.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties for any purpose.  Information will only be used for internal processes and affiliated entities within.

You may request details of personal information which we hold about you under the Privacy ACT 2012 (Cth).


Ph:  1300 792 645



Thank you for your understanding.